Jobs in Go!

Job description: The IT Manager oversees all aspects of IT Support, amongst others: First, second and third line supportResponsible for day to day operations of small IT team, as part of a larger national teamLeading the IT support personnel to efficiently and effectively carry out the support of the users (-90)Transfer of knowledge to IT teamTroubleshooting problems with the userEnsure that daily/weekly/monthly checks/tasks are completed by the teamMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation – ProceduresReporting faults to 3rd party suppliers and follow upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (all versions) installations and configurations, including DHCP, DNS and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance and migrations.After-hours monitoring and support of systems Managerial Outline: The IT Manager is responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Under the Guidance / Instruction of the Group IT Manager, The IT Manager will (but not limited to): Supervise the implementation and maintenance of our company’s computing needsManage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performanceDesign, develop, implement and coordinate systems, policies and proceduresIdentify problematic areas and implement strategic solutions in timeAudit systems and assess their outcomesPreserve assets, information security and control structures Qualifying experience: Proven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsHands-on experience with computer networks, network administration and network installationAbility to manage personnel (Recruiting, Coaches, counsels, and disciplines)Strong critical thinking and decision-making skillsN (Competia) A (Competia), MCSE/MCITP and or relevant IT qualification (diploma/degree)Microsoft Windows (7.8.10.11) & Office 2010, 2013, 2016, 2019, 2021Service Management System e.g. Kaseya, Manage Engine Advanced knowledge related to networking, Switches and Router (Mikrotik) configuration Qualifying attributes: Able to liaise professionally with customers, suppliers and colleagues< https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTAzOTYxOTU0P3NvdXJjZT1ndW10cmVl&jid1742442&xid4103961954 Apply Now

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Jobs in Go!