Greek Customer Service and Sales Consultant - South Africa
RMV Solutions Pty Ltd
This is a remote position. GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE WORK FROM HOME Brief CSSR Job description • Work for a prestigious airline brand on various work streams • Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages • Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily. • Fully paid product and systems training provided. • Daily interactions with international passengers with queries and compliments • Required to meet specific key performance indicators and meet expected client service levels. • Demanding and time-sensitive call centre environment Requirements • Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level) • We are targeting candidates located in South Africa • Permanent residence permit/ South African ID holders preferred. • VISA candidates will be considered for foreigners residing in South Africa. • Excellent Computer literacy & technical skills • No criminal record. Employment terms and conditions 1. Salary: R240 000 CTC per annum / R20 000 CTC per month 2. Work from Home • Client will provide laptop • Candidate must have fibre / stable ADSL internet connectivity and cover internet costs 3. Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be considered - minimum of 20 hours per week) 4. Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings will apply. Rotational weekends and shifts. Shifts may be subject to change depending on client requirements. 5. Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom. 6. Probation period: 4 months Starting date: 15 May 2024
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