Main Duties/Key Results Areas:

Lead and manage the Credit Department and the Sales Admin and Invoicing Department, by providing guidance and direction to team members.
Responsible for the reporting, oversight and improvement of the departments.
Foster a positive and collaborative team environment, promoting open communication and teamwork.
Monitor and evaluate the performance of the credit department, ensuring efficiency and adherence to established policies and procedures.
Implement key performance indicators (KPIs) to measure the team's effectiveness.
Creating credit scoring models for risk assessment.
Analyse and review customer financial position in order to grant credit limits as part of the customer onboarding process.
Manage customer limits and exposures on forward sales and instore stock levels. The Group Credit
Manager is responsible for the credit authority levels and approvals.
Manage and oversee the companies in the groups Credit insurance policies and ensure compliance on time frames and insurance terms and conditions.
Plan and initiate strategies for collections. Improve debtors days outstanding and maximise cash inflow.
Ensure that tight credit controls are implemented, monitored and maintained.
Maintain a low bad debt write off percentage.
Manage and resolve outstanding claims and queries with customers.
Work closely with the compliance department on new customer credit applications.
Apply for limits on CGIC as well as perform risk procedures to set internal limits.
Manage and oversee the companys financial accounts receiving funding services with the bank and ensure PODs are provided and appropriate limits are in place.
Ensure timely reporting, including weekly age analysis, accounts receivable on the balance sheet, month end reporting, quarterly financial audits and Annual Financial Statement audits.
All other tasks and related duties as expected from the employer from time to time.

Minimum qualification and experience:

Bachelor's Degree in Commerce (BCom).
CIMA, Credit Management Degree, or equivalent (advantageous).
Minimum of 2 years' experience as a Credit Manager.
Credit insurance experience and a firm understanding.
Experience in financing and working capital solutions.
Proficient in Syspro, Pastel, or other IT systems.
Advanced Excel skills.
Minimum of 2 years in a management position leading a team of 8+ diverse members.
Proven track record managing a large book in excess of R450M.

Soft skills:

Ability to handle extreme pressure.
Strong communication skills.
Resilience, assertiveness and willing to handle conflict.
Exemplary time management skills.
Ability to work independently with high level input from senior management.
Strong interpersonal skills in fostering collaboration.
Able to direct and lead team and external departments to produce desired results.
Individual needs to set high standards and have a high attention to detail.

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