GUEST RELATIONS OFFICER - 5 ICONIC WINE ESTATE - STELLENBOSCH - Stellenbosch
Award-winning fine dining restaurant based on a Stellenbosch wine estate is looking for a Assistant Restaurant Manager to assist the Restaurant Manager on a day-to-day basis with all the responsibilities in the restaurant and to ensure all daily activities run smoothly and efficiently. APPOINTMENT REQUIREMENTS · Must be a SA Citizen · Grade 12 · Completed tertiary hospitality qualification will be highly advantageous · Min 1- 2 years previous restaurant supervision experience · Team management abilities · Availability to work within opening hours (e.g. evenings, public holidays, weekends) · Excellent interpersonal- & communication skills · Strong customer service orientation · Ability to maintain a professional working relationship with all departments · Comfortable in dealing with very distinguished clientele · Impeccably groomed · Flexibility and Accountability KPA’S · Communicating relevant information to team, Restaurant Manager and guests · Coordinate communication between FOH and BOH staff · Planning rosters · Managing stock flow · Engaging with the guests in the Restaurant by being present, keeping an eye on service and constant interaction with guests and responding to their needs · See to it that guests are seated comfortably and there is a waiter present to take their order · Ensure the restaurant is clean before they open for business · Training and quality control of the Restaurant staff · Ordering of staff uniforms · Overseeing restaurant staff performance · Meeting with suppliers · Processing emails · Managing stock and staff rotations/shift schedules · Daily cash-ups and notifying any other departments/suppliers of relevant information · Monitor compliance with safety and hygiene regulations · General administrative duties, including record keeping, staff management & trainingCompetitive market-related salary on offer – including benefits To apply, please email CV’s with ASSISTANT RESTAURANT MANAGER in subject line to lenisebkubekanye.com, stating your current gross ctc monthly salary notice period
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