Guide - Port Elizabeth
Qualifications & Skills:
- A minimum of 1- 2 years of work experience as a Field Guide in a similar Lodge Environment
- A level 1 FGASA qualification or Higher with theory and practical completed
- Registered with DEAT and THETA in terms of improving his/her
- Valid First Aid certificate
- SASSETA Certificates - preferable
- A valid code 8 Drivers License with PDP
Key Responsibilities:
- Hosting Guests throughout their Lodge experience from arrival to departure
- Efficient assistance with front-of-house admin, including Guest billing and Lodge Stock controls, procurement, and
- Room checks to ensure housekeeping function is of the highest
- Coordinating daily menu with the Kitchen team
- Coordinating Guest arrivals and departures with Lodge Team and various departments
- Maintaining a High Service ethic and standard across all aspects of the Lodge in Manager's absence
- Assist in implementing and maintaining systems and procedures in line with company
- Assist in stock control and monthly stock reporting for ALL
- Assist in managing Lodge Inventories
- Conducting on-site game drives for guests and meeting criteria as set out by the
- Conducting game counts (off-season)
Key Competencies:
- Excellent communication and people-handling
- An inherent passion for observing, sharing, and
- The ability to work on his/her own with
- Flexible in that He / She is willing to change plans on the spur of the moment and is willing to innovate in the interests of the guest and company.
- Confident but humble
- Co-operative and keen to work with the balance of the team in the interests of the lodge and
- Organised, with attention to detail and good time
- A developmental approach to his/her staff and colleagues
- Professional and neat in personal appearance and image
Salary & Benefits
- Negotiable
- Accommodation
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