Head of Department - Shared Services - Nelspruit - Nelspruit
Pepkor Holdings
Description: Tracking of account escalations. Put customers on credit stop where necessary and communicate this to the branches and customer Assist with reconciliations on problematic accounts Manage credit limits and increase where needed Notify CGIC where applicable Update any payment where needed on Cregalink and lodging of claims where applicable Ability to review and submit CGIC limits and annexures Manage AOD Agreements drafted by RCM Compare CGIC limits to system limits Manage staff accounts and monthly staff deductions To discuss overdue reporting weekly with RCM Branch visits with RCM where applicable. Monthly interest run for all shared services branches Managing and signing off on Final Demands Supervise team of up to 8 personnel Keep staff motivated. Ensure trading policy is kept and followed in branches. Requirements: Grade 12/ Matric Good mathematics skills Minimum of 5 years' experience in debt collecting/ overdue reporting.
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