Health Referral & Linkages Officer - Dr. KK District (NW) - South Africa
Pact World
The Health Referral & Linkages Officer (HRLO) will play a pivotal role in ensuring functional bi-directional referral systems between communities, clinical services, and social service providers. Proficiency in dealing with M&E is preferred, as is expertise in referral systems. Provide case management and tracking for all children identified as HIV in selected district and subdistricts Ensure functional bi-directional referral systems between facilities and Social Service sector Monitor success of the referral systems, and provide support to troubleshoot and problem-solve as needed; Provide monthly feedback on caseload of HIV children to DSD staff, NPO staff, project staff and health facility staff for programmatic decision making. Coordinate with HIV care and treatment partners, and conduct community outreach; Attend quarterly district level quality improvement meetings with relevant bidirectional stakeholders as required; Coordinate with the Pact ACHIEVE Program and M&E teams to ensure all bi-directional referrals data are accurate and produced weekly; Report on referral systems and key PEPFAR performance indicators on a monthly basis; Conduct home visits to clients and make follow ups as needed. Must have a valid South African driver's license and be willing to travel. Must have Matric (Grade 12), Social Auxiliary Worker (SAW), Child and Youth Care Worker (CYCW) or Community Based Worker or HIV Counselor At least three years' experience in a field position with an organization in public health or OVC programming; experience in developing and managing referral systems preferred. Experience with PEPFAR funded projects in South Africa. Excellent written and oral communication skills in English, including report writing. Able and willing to work flexible hours as needed and without constant or close supervision. Demonstrated leadership and team-building skills. Must be a good team player and must have good interpersonal skills. Must be a South African national or permanent resident with fluency in English and in at least one local indigenous South African language.
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