Healthcare Consultant - Johannesburg
Willis Towers Watson
The Role Our Health and Benefits (H&B) business helps large and mid-size clients control healthcare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance, and governance strategies. As a Healthcare Consultant collaborating with clients in South Africa, you will consult and broker on a wide variety of complex projects involving the design, pricing, funding, implementation and management of a full array of healthcare programme’s including Medical Aid, Primary Care, Gap Cover and Wellbeing. You will serve as the project manager and day to day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital. Performance Objectives: Clients Deliver superior, consistent client management and deliverables for assigned clients: Draft statements of work, project plans and budgets involving multiple workflow streams and client teams. Oversee the day-to-day projects, ensuring the progress of the established objectives, budgets, timelines, deliverables and quality standards. Serve as primary, daily contact to clients on delivery of services. Manage client expectations and solve problems. Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects. Excellence Provide valued-added consulting expertise on large, sophisticated projects as well as small and medium sized enterprises, including health plan re-design, pricing and funding and employee contributions strategies, benchmarking studies and negotiations, plan renewals and vendor analysis and management. Contribute to projects within the Health and Benefits arena including health management and wellness. Contribute to the development of new tools and approaches for complex clients. Financial Meet revenue goals established with your manager. Support the generation of new business by enhancing relationships with current clients and recommending new projects and solutions. Participate in prospecting opportunities with new clients as part of a broader team. Directly contribute to clients’ success through applying your technical expertise People Build relationships internally and collaborate effectively on cross-functional teams. Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels. Coach colleagues in the region on the nuances of the role and coverage.
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