Help Desk Administrator - Cape Town City Centre
AFMS Group Ltd
Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard). PRIMARY DUTIES Maintain administrative services Assist with basic HR functions, liaising directly with HR department at Head Office Help Desk Control and maintain stock Invoices SECONDARY DUTIES Maintain Administrative Services Maintain services allocated to you according to SOP’s Typing of letters and documents accurately Taking minutes Maintain current filing system and keep up to date Help Desk Receiving and facilitating client requests and processing these requests as work orders on Forcelink. Control and Maintain Stock Monitoring and ordering stock when necessary Invoices Sort and check Supplier Invoices Compare invoice to order Attach order to relevant invoice Ensure address and VAT numbers on invoice are correct Ensure that order is attached Stamp and allocate invoice Add all invoices and statements on Control Sheet Forward to on-site Facilities Manager for signing Forward to Head Office for payment Relief Functions Assist with reception duties at front desk Comply with any legal request as delegated by on-site Facilities Manager. This may include but will not be limited to: Stand in for Maintenance Supervisor for short periods as required Assist with maintenance issues in the absence of the supervisor Stand in for Client Service Liaison Key Skills and Experience Grade 12 Valid drivers licence High level of computer literacy (especially Word, Excel and Power Point)
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