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ICT Support Specialist (Jnr) (Alkmaar) - Nelspruit
Minimum requirements:
CompTIA ITF+, A+ Certification
Proven experience in providing technical support in an IT environment
Strong knowledge of hardware, software, and networking concepts
Proficiency in Windows Operating System
Excellent problem-solving and communication skills
Ability to work independently and collaboratively in a team environment
Certification in relevant IT areas (e.g., CompTIA Network+, Azure Fundamentals) is a plus
Familiarity with ITIL framework and best practices is desirable
Limited programming skill/ability
Key Responsibilities:
Provide technical assistance and support to end-users
Install, configure, and troubleshoot hardware and software systems
Assist in maintaining and updating IT systems and networks
Collaborate with team members to implement IT projects and initiatives
Ensure compliance with IT policies and procedures
Document and maintain records of IT assets and configurations
Stay updated on emerging technologies and trends in the IT field
Consultant: Anna-Belle Ehrke - Dante Personnel Mpumalanga
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