As an ICT Technician, you will be responsible for the support and maintenance of company software systems currently in production, as well as provisioning new software systems.

Qualification: Diploma in Computer Sciences or equivalent

Experience: 3+ years

Salary Band: R15,000 R18,000 per month

Job Description:

Server maintenance
Provide support on all production clients in a timely manner as outlined by company service level agreements.
Diagnose and problem resolution on software issues, including software compatibility issues, disk space issues on virtual machines, ability to debug processing issues on servers.
After hours support
At times, required to perform maintenance on client infrastructure during the weekend or after hours, to prevent client production systems to keep down-time to a minimum.
Provisioning Azure workloads for new clients according to supplied specifications
Set up of new virtual network.
Setting up IaaS or PaaS environment.
Setting up and maintaining DevOps pipelines.
Required to be able to set up a full CI/CD pipeline for projects.
Reporting Daily, Weekly, Monthly
User Management In Microsoft Entra ID
Provisioning accounts for new clients and maintaining existing client accounts.

Skills Required:

A technical, logical thought processing ability.
Good organisational and planning skills, including effective time management and ability to stick to deadlines.
Work well under pressure for extended periods of time.
Problem solving skills and good attention to detail.
Ability to prioritise and follow instructions as given.
Good communication and people skills written and verbal.
Work well in a team environment and be able to self-manage.
Ability to build rapport with clients.
Solid background in both Windows and Linux environments as well as a good understanding in domain controllers and directory sync services.
Knowledge in setting up and managing IaaS and PaaS environments.
Ability to write and maintain shell scripts.
Solid understanding in hypervisors, container engines and orchestration tools.
Microsoft Entra and Microsoft Exchange administration.
Solid knowledge in Microsoft Azure services, including Azure DevOps.
Solid understanding in all the various internet protocols, as well as being able to set up physical and virtual networks.
Good knowledge of Docker, Kubernetes and LEMP hosting stacks.

Microsoft Certifications that improve your chances: