Industrial Relations Officer - Offices all over SA - - Cape Town City Centre

Location: Our client has offices across South Africa. The successful candidate will work from one of these offices.

This is an in-office position.

Our client is recruiting for an experienced Industrial Relations Officer to join their Human Resources team. To provide a dedicated Industrial Relations advisory service to management, supervisors, and employees.

Duties & Responsibilities

Ensure that all policies, procedures, and employment legislation are adhered to.
Advise on, facilitate, execute, and implement applicable Human Resources/Industrial Relations practices, by identifying risks and helping with preventative measures.
Management of relationships with union & ensuring that the Company's treatment of employees is consistent with its core business values and objectives.
Responsible for managing and maintaining positive employee relations within the company.
Management of all complaints, grievance procedures, and facilitation of counselling sessions in conjunction with relevant stakeholders.
Promote a harmonious work environment by addressing employee concerns, and handling labour disputes.
Responsible for mediation
Responsible for ensuring compliance with labour laws and regulations.
Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.
Ability to work closely with HR teams and senior management on industrial relations
Internal processes - chairing disciplinary, incapacity hearings, handling grievances and assisting with operational requirement termination processes.
External dispute resolution - representing the company at CCMA.
Ability to train Managers, Supervisors and Team Leaders on managing poor performance and initiating disciplinary processes in the workplace.
Management of all administration for industrial relations.

Desired Experience & Qualification