The Inside Sales Assistant will be instrumental in developing stronger business relationships with existing customers through frequent nurturing activities and maintain a database of prospective customers for future direct B2B Marketing or Sales Engagement by the Business Development Executive within the designated Territory.
Responsibilities:
- Assist the BDE to achieve Targets and Increase Sales Revenue within Territory
- Developing New Leads through Prospecting and Cold Calling Activities
- Qualification of all inbound Marketing ( MQL ) Webinar / Seminar
- Qualification of all Sales Leads ( SQL )
- Updating of all Leads created in Sales CRM, conversion of Leads to Opportunities
- Follow-up and handling of all inbound customer calls or email enquiries
- Updating of all Customer records in CRM in joint effort with the Business Development Executive
- Creation of all Sales Quotes, Payment Notices directly or via the Sales Administrative Assistant
- Updating and creation of Sales Opportunities in CRM in joint effort with BDE
- Current Forecasting
- Sales Pipeline
- Liaise with Accounts Department and Technical Teams Post Sales Delivery and Implementations
- Territory Research and Market Segmentation Potential and Existing Customers
- Territory Research and Market Segmentation Potential and Existing Customers
- Align with and Support Marketing and Sales Plans Actioning Marketing and Sales Campaigns
- Improve relevant Product knowledge by participating in eLearning or Group Coaching Sessions
- Follow up on all outstanding, Documentation or Payments - Orders received or Delivered
- Set up Meeting Appointments for the BDEs at Prospective Customers
- Liaise and Co-Ordinate with Technical Team on Demo Preparations & Technical Meetings
- Perform all general related administrative duties as required
Position Requirements:Formal Education & Certification
- Matric - requires standard mathematics
Knowledge & Experience- 1 years working experience in a manufacturing/engineering environment
- Cold calling
- Assisting a BDE to reach monthly sales targets
Personal Attributes- Excellent customer service
- Strong communication skills
- Time Management
- Confidence
- Comfortable with telecommunications
Please consider your application as unsuccessful if you have not heard from us within 2weeks.
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