Internal Sales (Chemical Industry) - - South Africa

Internal Sales (Chemical Ind), :

Internal sales representatives sell products/services to customers either in the office environment via telephone, e-mail, walk-in customers or source sales via email, cold calling, and lead follow-up calls.
Researching and qualifying new leads.
New business sales, tele-sales and canvassing
Up-sell on existing customers, generate new leads and open new accounts, close deals, reach sales targets and gross profit targets.

Help customers select products based on their needs, product specifications, and interests.
Emphasize product features based on analyses of demand, product knowledge, capabilities, and limitations.
Respond timeously to customers'' requests for pricing, availability, and product uses and creative ideas, and samples.
Prepare quotations according to bid specifications, with accurate configurations.
Coordinate order flow with production and secure best ship method to meet customer due dates.
Follow up with customers to make sure they are satisfied with their purchases and to answer any questions or concerns.
Support sales efforts such as attending an exhibit, sales function or marketing event if necessary.
Research new sales opportunities, identify key retail sources, generate interest and close sales.
Maintain and expand your database of prospects.
Keep management informed of activity, including timely correspondence through emails and calls.
Use Skynamo as instructed or any customer sales platform as per company requirements.
Ability to multi-task, prioritize, and manage time effectively.
Communicate with customers, understand their needs, and ensure a smooth sales process.
Make outbound calls to potential customers and follow up on leads.
Communicate marketing information
Keep up with product and service information and updates as well as competitor products and services.
Create and maintaining a database of current and potential customers. Assist in updating customer information on accounting package
Explain and demonstrate features of products and services via trials, demonstrations or any customer sites as required.
Provide back-up to the Sales Administrator in her absence which is sales and operations based.
Invoicing and managing CODs and assisting with debtors where applicable.
Arrange, invoice and control customer collections.
Meet targets and sales Key Performance Indicators
Work together in the sales team.