Internal Sales Representative Cape Town - Cape Town City Centre
Drake Personnel Pty Ltd - Cape Town
Drake International Internal Sales Representative Requirements: Minimum Matric qualification Computer literate : Syspro / MS Office / Excel Fluency in English and Afrikaans Product knowledge - Stainless Steel, Aluminium, Pipe - Training will be provided Preferable experience in similar position but not necessity Responsibilities: Verifying incoming enquiries via telephone, email or fax. Communicating to relevant personnel with regard to credit application should the client be a first time buyer. Maintaining a daybook of all incoming enquiries. Submitting quotations. Receiving of customer Orders and reviewing of orders against quotation. Processing of all acceptable orders. Resolving of any variances between order and quotation. Generating and processing of buy-out orders to approved suppliers including work-in-progress orders. Liaison with the Managing Director, General Manager of Product Champion on technical issues. Take part in quarterly stock takes. And all other related duties that might be required of you by management from time to time. Levels of Authority: Back to back order from customers and signed off by Internal Sales Manager Purchasing of buy-outs Submission of Quotations Measurable Outputs: Obtaining a hit rate of 80% minimum on incoming enquiries Maximum of 3 documented errors per month on order processing. Reporting Mechanisms & Frequencies: Monthly Hit-Rate report Monthly Action Book report on Sales errors Personal qualities & behavioural traits: Team player Must be able to work under pressure Be available to work over time if/when required
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