IT Business Analyst - Cape Town City Centre
Black Pen Recruitment
Our client is a leading software expert in South Africa's payment and transaction processing and management industry. Their cloud-based processing technology is used by/integrated into SA's biggest Banks, Retailers and MNOs and has impacted the lives of many South Africans. On top of being successful in their business, they aim to be intentional, customer centred, and employee oriented, making the workspace and experience one of growth, trust and freedom. Job Location: Cape Town Job Type: On-site Requirements Bachelor of Science or Engineering or related discipline (e.g. BCom IT). 2 - 4 years working experience relevant to the degree, or 1 - 2 years in an IT Business Analyst role. 2 years of experience as a Business Analyst or similar role. A Business Analyst certification. Experience in the payments space. Experience in analytical thinking and writing. Experience with customers and communicating in cross-functional teams. Experience working in agile development teams. Advantageous Experience working with APIs Experience with programming Responsibilities Identifying critical project stakeholders and performing stakeholder management. Workshopping and facilitating meetings in order to gather requirements. Performing research, solution design, requirements analysis and customer input elicitation. Documenting requirements bridging technical information with business. Understanding and converting business needs into technical specifications and creating comprehensive documentation including diagramming. Clarifying requirements to the development teams, including the technical jargon used in the industry, as well as discussing requirements with technical staff at our customers. Ensuring quality by ensuring that the technical solution delivered fulfils the customer requirements. Creating testing in the form of documentation and tooling that is used by the development team. Supporting the development team during testing with the customer. Verifying test results and ensuring customer requirements are met during the testing cycle. Ensuring compliance with industry standards and that regulatory requirements are met. Staying up-to-date with industry trends and best practices. Suggesting and implementing process improvements. Coaching and mentoring team members. Understanding 3rd party APIs and being able to map between different stakeholders APIs (without developer assistance). Critically evaluate test evidence, e.g. by looking at traces, to ensure that the tester has tested all the scenarios correctly. Creating test servers and using technical testing tools like Postman, to create test packs. Contributing towards technical internal discussions with developers, with regards to software architecture. Being an SME (subject-matter expert) for our clients products in your team. Black Pen Recruitment is the leading recruitment agency worldwide with headquarters based in Malta (Europe) and Cape Town (South Africa).
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