IT Operations Engineer (LM) - Gauteng, Pretoria - Pretoria
Mediro Application Consulting
Administration and Monitoring of license services incl. all server and triades, both Linux and Windows. License service upgrades. Client license tracking. Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM). Lead of operation meetings. Coordinate external contractors. Support and consulting license supplier (logs, test, new releases etc.). Incident-, problem- and change management. Handling and fixing it-security issues. Software migration and agent distribution. Attendance in rolling on-call duty 24h/7. Investigating new platforms for license management. Minimum Requirements: Degree in Information Systems or equivalent experience. ITIL certification (advantageous). ITIL process knowledge and work experience (Required). Minimum 6 Years' experience in an operations environment. Desired Skills: IT-Operations Linux OS (client / server) ITSM
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