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It Services Manager Crown Mines - Crown Mines

Acumen Resources Development Ltd.

IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing the Company's information technology projects; co-ordinates phases from development to installation and acts as liaison between clients, vendors and consultants. Reporting to the Head of IT. Strategy and planning Recommend information technology strategies, policies, and procedures by evaluating organisation outcomes; identifying problems; evaluating trends; anticipating requirements Planning, developing and implementing the IT budget, obtaining competitive prices from suppliers, to ensure cost effectivenessEnsure that software licensing laws are adhered to Research and install new systems Keeping up to date with the latest technologies Project Management Develop requirements, outline budgets and schedules for information technology projects Oversee all phases of projects from conception to completion, within the allotted budget Complete projects by coordinating resources and timetables with user departments. People Management Provide guidance and support to IT team members Mentor and train new IT support staff; Communicate job expectations to team members. Plan, monitor, and appraise job results Coaching, counselling, and disciplining employees. Managing business processes Evaluate user needs and system functionality and ensuring that IT facilities meet these needs Schedule upgrades and security backups of hardware and software systems Guarantee the smooth running of all IT systems, including anti-virus software, print services and email provision Provide secure access to the network for remote users Secure data from internal and external attack Offer users appropriate support and advice Manage crisis situations, which may involve complex technical hardware or software problems Initiating, coordinating, and enforcing systems, policies, and procedures Verify application results by conducting system audits of technologies implemented Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures Implementation of new Infrastructure Upgrading existing Infrastructure Minimum qualification Tertiary qualification degree/diploma in Information Systems. MCSE Technical Management experience, Technical Understanding, Analysing Information , Informing Others, Staffing, Problem Solving, Data Centre Management, Developing Budgets, Coordination, Strategic Planning, Quality Management Other Excellent knowledge of Server setup and clustering, Nutanix advantageous in a datacentre, Server migrations Good knowledge in RDS farm. Windows RDS Excellent knowledge in DNS, Local/GoDaddy/3 rd party Good understanding in Managed switch configurations, VLAN's Good understanding in Cloud PBX Excellent technical knowledge of current networking technologies (LAN/WAN/Wi-Fi), protocols and internet standards (SD-WAN,MPLS) Proven track record of successfully implementing operational best practices in a distribution and warehousing environment Demonstrated success with productivity and cost-savings initiatives In-depth knowledge of Microsoft technologies including desktop OS, server OS and supporting services(including Enterprise Active directory domain management and AAD, Group Policy Management, Exchange, Azure/Microsoft 365 suite, Windows server 2012r2 to Server 2022) In depth knowledge of virtualisation technology, concepts and associated technologies including Hyper-V, Veeam backup and replication with DR In-depth knowledge of SAN and NAS technologies Good understanding in Infrastructure security, Mimecast, CheckPoint, Crowdstrike, Symantec Excellent SQL knowledge will be advantageous Development Server network understanding Good understanding in Dell Wyse Terminal setup (ThinOS), management and support Apply Now
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