Purpose: The IT Specialist is there to support and ensure that the organisation is provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks Key Job Outputs: Creating user accounts and managing access control Providing IT support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining, and administering corporate hardware systems Upgrading, installing, and configuring new hardware and software in line with corporate standards to meet company objectives Monitoring and maintaining networks and servers Implementing security protocols and procedures to prevent potential threats Managing the company printers and interfacing with the Vendor to procure toner and resolve support issues Managing the company PABX system and interfacing with the Vendor to procure toner and resolve support issues Deploying and enforcing security policies and procedures Keeping up to date with advancements and best practices in IT administration Suggesting and implementing improvements in procedures and equipment Ad hoc projects as required Timely complete all annual integrity & compliance trainings and declarations (Conflict of Interest, Code of Conduct, ABAB Awareness, Data Protection) Forwarding of all received product quality complaints, adverse events and medical enquiries to the relevant person in quality assurance/ pharmacovigilance/ medical affairs Core Competencies: Related Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking knowledge Excellent communication and interpersonal skills, both oral and written Exceptional organizational and time management skills Knowledge of help desk software and remote-control tools Strong analytical and problem-solving skills Ability to work independently and maintain customer satisfaction Solid knowledge of best practices in IT administration and system security Qualifications: Related Bachelor's Degree: computer science, information technology, information systems, or similar with basic networking knowledge Experience: At least 5 years' experience in a similar role within a multinational organisation Experience with IT systems, networks, Microsoft on prem and cloud-based systems and related technologies Salary: Market related Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful. All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013 Apply Now

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It Specialist Johannesburg - South Africa

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