Our client based in Durban requires an IT Support Technician to support internal employees with the following:
Workstation (Laptop/Desktop) Support
Server support
Anti-Virus for all workstations & servers (Desktop/Laptop) Bitdefender License
Firewall Administration Support
Network Device Support Switches + Wi-Fi Access Points
Liaison and support with Fibre Service provider and VOIP
Network connectivity of electronic devices, including scanners, and printers, photo copiers
Workstation Support includes:
Microsoft 365 Management
Microsoft Teams & Zoom troubleshooting & support
Warranty Report generated monthly with EOL dates for workstations
Active Directory support
Email support Exchange
Password changes
Scheduled Patch Management for workstations (Microsoft Windows)
Scheduled firmware updates To be scheduled after hours*
Connectivity troubleshooting
Monthly Executive Summary Report
Knowledgeable & experienced in IT Support
Knowledgeable in recommendations for hardware/software requirements/upgrades
All new Desktops/laptops pre-configured before handed to users
Must have relevant qualifications and experience on the above support role
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
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