Junior IT Engineer - Central Johannesburg
A leading HR and Payroll company based in Sandton, is currently looking for a junior IT engineer. Duties: Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.Identification of failures and short-comings in the current processes and escalate with recommendations.Addressing the issues logged by the clients in a professional and timely fashion.Be responsible for receiving, validating and logging service requests.Tracking and updating logged requests.Service Desk / Server / Desktop SupportAbility to troubleshoot hardware and software issues around Microsoft and Linux technologieAbility to research and solve problems/challenges on a day to day basisMust be able to adapt to change (Infrastructure and Environment)Need to travel to client’s site Experience: 0 - 1 Year experience. Requirements: Need a valid drivers' license and reliable means of transport. Qualifications: Higher Certificate in IT / Higher Certificate in Information SystemsHigher National Diploma in TechnologyBachelors’ Degree in IT (advantageous)A and N CertificationMCITP or MSCE (Beneficial) Remuneration: R8 000 - R10 000 (Experience dependant) Send your CV to hr5 (at) peopledimension (dot) co (dot) za. https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTIyODMzMjAzP3NvdXJjZT1ndW10cmVl&jid1583362&xid4122833203
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