A company in Boksburg is looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments efficiently. Vehicle Inspection: Assess maintenance requirements and communicate service recommendations. Quoting and Invoicing: Provide accurate service quotes and invoices, ensuring transparency. Parts Coordination: Order parts and coordinate service activities for timely repairs. Documentation: Maintain detailed records of customer interactions and service history. Team Collaboration: Work with the service team to optimize workflow and ensure customer satisfaction. High school diploma or equivalent. Previous customer service experience, preferably in automotive. Strong communication, organizational, and multitasking skills. Proficiency in computer applications. Knowledge of automotive systems and maintenance practices.
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