Karcher (Pty) Ltd Ongoing Job Vacancy Now - South Africa
We are looking for an experienced, multi-skilled IT Support Technician to join our company based in Boksburg with multiple branches. The successful candidate should have a passion for IT and solid working experience in IT Support. He/she should have their own reliable transport Job Title: Senior IT Technician Location: Boksburg Job Summary: Duties & Responsibilities: Ensure day-to-day monitoring and performance of infrastructure components including servers, PCs, network, backups, and other infrastructure components at branches Support the Microsoft Environments Support the Google Workspace Environments Support of in house Firewalls with ISP’s Support and manage Network and IT security Establish and manage relationships with external IT Support Ensure optimal uptime of the IT infrastructure at all branches Ensure proactive preventive maintenance of laptops and desktop computers. Plan and manage hardware replacement lifecycle Manage and support Windows Desktop and laptop Infrastructure Manage and support Remote access and VPN for users Manage and support all email services Managed Switches, VoIP telephony, and CCTV systems Ensure monitoring and management of UPS, and alternate power systems Ensure procedure documents and training material is up to date Ensure Asset registers are in place and up to date Implementing new hardware, infrastructure components, and technologies Compile monthly reports Be available on standby for after-hours support when necessary Effectively manage support calls on a daily basis by providing continual feedback and timeous resolutions Desired Experience & Qualification: Degree or 3-year diploma in Information Technology preferred Internationally certified A and Network Internationally certified Microsoft Desktop and Server qualifications Google Workspace Certifications advantageous Skills Required Minimum of 3 – 5 years in a IT support role with related experience Solid experience in: Microsoft software Google Workspace Firewalling and Network Configuration (WAN/LAN) Anti-Virus/Ransomware, device encryption etc. PABX, Voice and SIP product and setup Project planning and implementation Hardware, and software troubleshooting process. Ability to critically analyse a symptom, diagnose a fault, plan and take appropriate action on equipment including PCs, Laptops printers, and networking. Knowledge of hardware components and hardware troubleshooting procedures Knowledge of Microsoft desktop operating systems and desktop software Complete knowledge of TCP/IP, DNS, DHCP, SMTP, HTTP/s, FTP Ability to work independently and in a team Deadline driven and able to work under pressure Excellent problem solving skills Excellent planning and organisational skills Excellent verbal and written communication Remuneration/Package: Basic Salary: R16 000 – R22 000 Company Medical Aid Contrubition 50% or up to R4000 Company Pension Fund Contrubtion 10.5% of Salary Company Cellphone and Laptop CTC R24 000 To Apply: Click Here
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