Lead BI Analyst - Digital Commerce - ShopriteX - Brackenfell

Value Proposition? At ShopriteX we're re-imagining retail, removing friction for our customers' shopping experience, and driving a tech-led future for the biggest retailer in Africa. We're looking for talented minds to join our team in Cape Town. So, if you're enthusiastic about retail, working in a creative environment with a truly customer-first culture, excited by the opportunity to join the team behind the nation's leading grocery delivery app, and possess the skills as described in this profile, then we'd love to meet you.??? Role Purpose The purpose of the Lead BI Analyst role is to assist and guide the Digital Commerce Data Analytics team with the creation and execution of complex data analytics, leveraging Shoprite's rich customer and transactional retail data assets to enable strategic insights and decision-making. The role oversees a team of data analysts, providing technical expertise in solving a variety of analytic use cases while working collaboratively in a cross-functional, agile team to guide, direct and shape the data analytics capability. The Lead BI Analyst plays an integral role in building the analytics and data service offerings within the specific team's domain to enable business to unlock data as a competitive advantage. In addition, as a Lead Analyst within the digital commerce team, one would also lead the financial planning and analysis capability and team therein, providing insights on business performance and recommending solutions that enable stakeholders to make informed decisions in executing the Digital Commerce strategy. This role supports the Senior Digital Commerce Finance Manager in developing and refining the Digital Commerce finance strategy and financial projections through effective management and delivery of insightful financial analysis, annual budgeting, forecasting, long-range planning support, reporting and expense management activities.? Furthermore, this role builds and manages the financial planning and analysis capability development and team effectiveness in the execution of business unit strategy, whilst interfacing with stakeholders and managing relationships on financial planning and analyses deliverables.? Role Description - Lead the Analyst team when working with business stakeholders to understand and correctly frame analysis requirements, hypotheses and questions and propose fit-for-purpose and scalable data led solutions. - Lead the Analyst team when working with business, technology and development teams and guide and direct the collection of the right data and application of the right analytical techniques to produce the right business insights. - Support Analysts when writing complex and intricate business requirements/modifications to transform data into common and graphical formats and reports. - Lead the Analyst team in the design, code, debug, test, document and support applications consistent with established business requirements and specifications and lead post-implementation reviews. - Lead the Analyst team to build comprehensive and compelling dashboards and reports and present analytical findings, using data visualisation techniques to tell insightful stories that enable business to make viable decisions, while tying performance and ROI to enterprise goals. - Support business managers to fully integrate and embed data to unlock strategic insights. - Contribute to and support the review of analytical solutions. - Identify and manage data challenges, proactively mitigate risks and deploy appropriate solutions. - Lead in defining data quality standards and performance monitoring of data structures and models. - Guide the development of documentation, user guides or training material, ensuring the same language and definitions are applied. - Plan and prioritise data projects that span across the full range of data analytics, weighing business and technical trade-offs as required. - Support the team with complex problems or enhancements of dashboards, presentations or reports, requiring expertise and creativity. - Support the professional growth and development of data analysts and new team members through active coaching and mentoring. - Collaborate across teams and functions to fully leverage data and shift mindsets from facts and findings to transformative insights that drive sound business decisions. - Act as a domain expert, sharing updated knowledge and best practices with teams and cross-functional partners to ensure continual optimisation of analytical processes and designs - Work closely with the BI Capability Lead, Lead Data Analysts and broader data and agile team to define the roadmap and long-term strategy for the BI and data function. FP&A Team and Capability Maturity/Leadership - Build and mature the Financial Planning & Analysis team and capability within the Digital Commerce team.? - Develop, implement and manage a data-driven and technology enabled Data Analytics and Insights function?? - Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction.? Financial Planning, Analysis, Insights and Reporting? - Support and enable the budgeting and forecasting process, including the development of long-term business plans.? - Provide data-driven financial insights and analysis into all areas of the business unit as strategic inputs to influence decision making.? - Partner with the Financial Reporting team to understand variances of actual business performance to budget, and to provide relevant and timely insights into the business.??? - Enable ad-hoc strategic planning initiatives through financial planning, forecasting and modelling.??? - Develop reporting and insights for functional areas of the business in order to improve the understanding of the business performance and to enable improved decision making?? - Link business unit strategy & performance with KPI to ensure effective reporting.? - Provide commercial insight and analysis to business units on business performance, identifying underlying trends and challenging business performance.? - Perform ad-hoc analysis of strategic projects, initiatives and campaigns, and deliver insights into relevant business units.? - Produce relevant management and executive reports on the performance of the business to enable decision making.?? - Oversee the building of reports to provide business insights and to enable swift decision making.? Qualifications and experience - Degree or Diploma in Operations Research, Statistics, Engineering, Information Technology, Information Systems or a related field, or Bachelor's Degree in related field (Finance, Accounting, Business, etc.) or equivalent accounting experience, in conjunction with analytics experience. CFA, CIMA or CA qualified is essential. Essential - 8 years' experience working as part of an agile, progressive data team, ideally in a Senior Data Analyst or similar role, with a proven track record of developing innovative analytics products and transforming datasets into strategic insights - 4 years' experience in a Financial Planning and Analysis capacity or similar with in-depth experience leading a team and overall functional deliverables, and providing insights to guide business unit strategy in a corporate institution - (preferred)? - Extensive experience applying analytical formula, modelling and trend forecasting of large and varying data sources across complex systems - Extensive experience creating integrated dashboards and reports using data visualization tools (e.g., Tableau, Power BI) - Advanced knowledge and application of SQL and relational databases - Experience working with retailer specific data (e.g. brand, customer, shopper, category, sales, promotions, pricing, channel, POS, payment / tender, store, stock and supply chain data) - Experience working with and presenting insights to senior leadership - Adept at coaching others on how to adopt best practices - Strong proficiency in MS Word with an advanced level of Excel skill - Experience in data analysis and management - Relevant industry certifications as CIMA, CA, CFA or similar - (essential)? - In-depth experience with financial Data & Analytics - (essential)? - Experience working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve the organization's financial performance - (essential).? - Demonstrated ability to plan, coordinate and structure complex financial projects and processes with various stakeholders - (essential).? Desired - Knowledge of AWS cloud computing based solutions (Python / PySpark) - Fluency with Hyperion and/or SAP - (preferred).? - Expert level in PowerPoint, Excel, and data manipulation?- (preferred).? Key competencies and work ethic - Critical thinker and highly numerate - Collects, organises and assimilates disparate, multiple and complex pieces of data to draw sound conclusions and arrive at optimal solutions. Demonstrates an understanding of how one issue is part of a larger system. Knows how to go deep to the very core of the problem and transform its essence into data that can be presented and discussed. - Passion and excitement for data, new technologies and solutions and its range of possibilities, applications and value for?the?business and customers. - High level of self-motivation and drive to meet and exceed on goals and expectations and engage and energise others to deliver on expectations. Comfortable taking decisions and dealing with a range of problem-solving challenges independently. - Leadership skills - Naturally able to lead and direct others and establish trust-based relationships. Coaches and mentors others to deliver end-to-end business solutions in a collaborative and professional manner. - Detailed, organised and quality focused - Has an affinity for detail, structure and efficiency, balancing planning and execution. Able to coordinate and manage resources to deliver solutions within quality standards. Comfortable taking independent action and guides others to enable delivery.?? - Strong communicator and presenter - Inspires commitment. Able to confidently explain and simply complex technical concepts and their real world advantages/disadvantages to a diverse business audience. Compiles visual reports that tells a concise, compelling story and knows how to choose communication methods that suits the problem being solved. - Collaborative partner?- Works effectively across functions and as part of a multi-disciplinary team. Builds credibility quickly and establishes collaborative partnerships with internal and external stakeholders. Handles challenges / conflict constructively, optimally leveraging networks to obtain business goals. - Ability to work under pressure and under tight time constraints (when necessary), efficiently prioritising workloads, balancing multiple and competing priorities and managing time effectively in a high-volume, fast-moving environment. Enjoys challenging work and has proven ability to effectively adapt to and manage change. - Is?curious?and?open to learning - Finds agile and rapid ways of answering business questions and implementing solutions fast. Plays an integral role in building Shoprite's data analytics muscle, constantly finding ways to leverage opportunities. - Business acumen?- Understands how data can be leveraged within business, knows what the key issues and risks are that drives success; and how they impact on commercial viability and profitability.?? Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included. We are committed to Employment Equity when recruiting internally and externally. Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. If you don't hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation. Apply Now

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Lead BI Analyst - Digital Commerce - Brackenfell

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