Lead Field Service Technician - South Africa - Secunda
Honeywell
Innovate to solve the world's most important challenges The Future Is What We Make It. When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Make the Best You. Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries. Join us and Make an Impact. Role objective: Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations. Key Responsibilities: Provide technical insight to MES. Seek opportunities to grow MES platform in Sasol. Execute projects with excellence within scope, schedule and budget. Provide client training where necessary. Handover completed projects to the Platform team with sufficient documentation and training. Perform offline testing and execute pilot implementations. Assist with RCA's and disaster recovery where required. Provide knowledge sharing and technical guidance to Platform team. Maintain positive relations with clients and internally. Identify opportunities for safety, quality, efficiency and cost competitiveness improvement. Support HSE and Quality. Key Skills and Qualifications: Bachelor's degree/B-Tech/National Diploma in Computer Systems/Information Technology, or equivalent. 5 to 10 Years' Experience in the MES/Advanced Solutions Industrial / Petrochemical Environment. OSIsoft PI: 3 years Professional experience in implementing and supporting the PI system Managing and troubleshooting issues with PI Systems Strong knowledge and experience with PI clients such as PI Process Book, PI datalink and PI Coresight/PI Vision Understanding and managing PI interfaces like PI OPC, PI RDBMS, PI ODBC and PI tags Experience in designing and implementing asset-based data structures such as PI AF Experience with business intelligence tools like PowerBI Ability to interface with end users and clearly understand their needs and workflows while using the various systems Ability to work in a global, complex environment with multiple stakeholders Fosters and maintains excellent internal, client and third party relationships High level understanding of Oil and Gas Production domain is preferred We Value: Previous industry experience Previous technical/installation experience Previous customer service experience Good written and oral communication Ability to follow instructions and identify mistakes Bachelor degree or technical/professional certificate Good presentation skills If this is your dream role, then we'd love to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Information JOB ID: HRD222091 Category: Customer Experience Location: Sasol Secunda Synfuels Road,Secunda,MPUMALANGA,2011,South Africa Nonexempt Engineering (GLOBAL)
Apply Now
Facebook
Whatsapp