Management and training of the lodge staff in line with company Standard of Excellence
Ensure ultimate guest relations in the lodge and that the "at home" personal attention levels are maintained
Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
Effective financial management through the administration of orders and effective stock control
Effective communication and maintenance of lodge relations

Skills & Experience

A minimum of 4 years work experience ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant manager
Exceptional Food and Beverage knowledge
Financial management ability
A hardworking, co-operative manner
High standards of service excellence and a passion for the industry
Attention to detail
Exceptional English and a second language would be preferable
Good computer literacy
Excellent management ability and communication skills
A clear understanding of basic labour law and disciplinary procedures
A developmental approach to staff
Assertiveness, patience and good organizational skills
Understanding of housekeeping and maintenance procedures
An awareness of developments within the food and lodge industries, as well as international trends in hospitality

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Lodge Anchor - Hazyview