Lodge General Management Couple - Vaalwater
- 5 years minimum experience in LODGE OPERATIONS MANAGEMENT position
- Matric
- Good command of the English language
- Strong management couple who excel in Front of House, F&B, Lodge Administration & Operations Management
- Well-spoken and presentable
- Be guest-centric ensuring great experiences
- Innovative and creative - To drive hospitality at the lodge to new levels
- Must be proven & experienced in managing, training, cost control and have strong administrative skills
- Relationship building, with staff, guests, the community, the industry (agents and other lodges)
- Strong leader who has been in charge of employees before
- Formal hospitality degree/diploma preferable
- Lateral thinking ability
- Initiative
- Must be able to cope under pressure to meet guests needs
- Good interpersonal skills and communication with staff and guests
- Attention to detail
- Diligence and self-motivation to meet deadlines
- Willingness/ability to share information and teach and inspire others
- Computer and financial skill
- Effective leadership & management skills
- Plan and manage lodge operations effectively
- Drive the broader goals of the group as required by Head Office
- Knowledge of OPERA Systems required, or similar PMS system
- Knowledge of Game Reserve Operations required
- Computer literate
- Able to handle pressure & difficult situations if required
- Able to multitask & deliver as required in accordance with company standards
- Adherence to all company practices
- Leading, training and motivating the team
- Drive the lodges quality plan and implement all required standards
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