Lodge Manager - Port St Johns
Lodge Manager Location: Northern KZN, South Africa OUTPUTS Meet every guest and ensure they know who is looking after themEnsuring all organizational requirements around delivering the best guest experience at the Lodge is planned for and executed on a daily basisEnsure our brand standards are always maintained in all areas that make up the guest experienceRepresent the company’s brand in appearance and behaviourCreate an environment where the company culture is fosteredInnovate new ideas and ways to edge the brand and improveEnsure that our culture of rewarding and recognizing of staff is followed through all levels of the lodgeEnsure that training & development of staff is coordinated and planned according to your budgetsEnsure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resourcesEnsure the company’s Hospitality DNA is known by allRelieve for the General Manager when on leaveHostingTaking the lead on groups, VIP repeat guests and host all agents and operators KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS) At least 5 years relevant experience in a 5 star operationManagerial experienceCompany KnowledgeValid unendorsed SA driver’s license essential SKILLS REQUIRED MS office knowledge is a requirementCommunication skills - with guests and fellow staff membersLateral thinking abilityInitiativeMust be able to cope under pressure to meet guests needsLeadershipOrganizational abilitiesHonest, have good integrity, proactive and driven person who has career ambitionsGood interpersonal skillsPassion for guest delight This is a permanent live-in position, based at a Lodge in Northern KZN, South Africa Should you wish to apply for this position, please email your latest CV and motivation to dianeabcworldwide.com https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjk2NDY2ODkxP3NvdXJjZT1ndW10cmVl&jid1299009&xid2696466891
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