Lodge Manager (Couple or single male) - Cape Town City Centre
Staff Unlimited
Description Lodge Manager: Qualifications Conservation or Wildlife Management degree is essential. At least 5 years’ experience in a equivalent position in a similar 5 bush/beach Lodge FGASA Level 2 essential and completed Lead Trails with VPDA First Aid, ARH and PrDP and rifle proficiency/SAPS Competency Certificate CATHSSETA /DEAT/NDT Registered In land skippers license Excellent interpersonal skills. Well-developed problem-solving skills Strong leadership and delegation skills Computer literate and ability to manage stock and equipment. Hands on approach and ability to handle pressure. Roles and Responsibilities Maintenance measures- schedule maintenance, preventative measures, knowledge and experience in how to do daily maintenance. Proficient maintenance skills for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, dams, etc. Building, equipment, vehicle and garden maintenance Maintaining the reserve and the wildlife including preventing poaching Creating a guided experience for guests and curating their experience with regards to activities. Leading activities such as, drives, bushwalks, marine walks, kayaking, fishing, surfing, sandboarding Well spoken, takes initiative and leads by example for the team Hosting experience essential Strong organizational and planning skills Excellent communication skills in English – Both written and spoken. Checking guests in / out, highly sociable and confident when meeting new people and able to entertain Laundry room stock takes Staff / HR – management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically Guest centric, eye for detail and extremely high standards of service. Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience. Regular inspections to keep the lodge immaculate. Monthly reporting to the owner on work done at the lodge and any points of interest. Hands on- Guest relations, assistance in all aspects of the lodge Rooms division- Housekeeping and F&B departments are running at the standard required; events management; cost management Liaise with the non-resident owners, keeping them informed of all events on the reserve. Assist with the children’s activity programme Sound employment history with contactable references Proficiency in Xhosa would be a bonus Of Sober habits- excellent past track record Stable employment history with contractable references.
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