Master Service Advisor - Roodepoort
Sydsen Recruit
Reference: CAW005175-TT-1Master Service Advisor - Gauteng - West Rand We are looking for a Service Advisor to join our client who is a well established Automotive Dealership based in the West Rand of Gauteng.As one of the faces of the dealerships' service department, you will be responsible for providing exceptional customer service, coordinating vehicle repairs and maintenance, and ensuring that our customers' needs are met promptly and efficiently.Minimum Requirements Matric Master Service Advisor Training / Certificate Strong knowledge of vehicle maintenance and repair procedures Excellent communication and customer service skills Ability to work in a fast-paced environment Detail-oriented with strong organisational skills Positive attitude and willingness to learn Proficient in computer applications and software Valid driver's license and clean driving record Duties and Responsibilities: Greet customers and assess their vehicle repair and maintenance needs Provide accurate estimates of repair costs and timeframes Schedule service appointments and ensure that repairs are completed on time Communicate with technicians and parts department to ensure timely completion of repairs Educate customers on preventative maintenance and recommend appropriate services Maintain accurate records of service history and ensure that all necessary paperwork is completed accurately and on time Address customer concerns and complaints in a timely and professional manner Follow up with customers after service to ensure satisfaction and promote customer loyalty Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.Visit our website for more opportunities: www.sydsenrecruit.com (Follow us on LinkedIn, Instagram or Facebook)SYDSEN RECRUIT - THE NEXT LEVEL OF RECRUITMENT Negotiable
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