Master Technician - South Africa
Job Description: Responsible for ensuring all system checks, campaign management, and warranty activities are conducted in accordance with company standards. Minimum Requirements / Experience: Grade 12 / Matric English fluency (written and spoken) Valid Code B (08) driver’s license with no endorsement Relevant Technical qualification (certified mechanic – red seal/ certified trade tested) Advanced Computer literacy: Microsoft Word; Excel; Internet; Microsoft Outlook 3-5 years of relevant experience Knowledge of Automotive systems (vehicle layout, function, and location of parts) Knowledge of mechanical issues, warranties, service, and general repairs Organisational, customer service, communication, interpersonal, and training skills Ability to work under pressure and meet strict deadlines Responsibilities: Ensure work on all vehicles are conducted in accordance with relevant standards and procedures: Conduct system checks and campaign management activities on vehicles Conduct fault-finding investigations on problem vehicles Ensure all repairs maintenance, and part replacement of vehicles are conducted in accordance with the clients and the company’s standards. Conduct warranty repairs on vehicles as and when required Ensure all tools and equipment are in good working condition Adhere to all safety requirements and ensure correct PPE is worn at all times Responsible for ensuring the workshop and work areas are kept clean and tidy at all times Ensure all incidents and “near misses” are reported immediately to relevant personnel Ensure Incident / Accident / CAR reports are compiled and reported according to standard Responsible to train other hourly paid technician in doing complex campaigns Ensure that tasks at hand are completed within the quoted time Conduct time estimation for campaigns requested for the input for quoting purposes Establish tools, equipment, and support labour required for the requested campaigns Provide daily/weekly plans for the campaigns to be done and completed Responsible for documentation of all units done for tracking purposes Ensure the department adheres to ISO 45001 Quality Processes and standards Required to perform any task not specified above as and when required by management Competencies / Skills: Communication skills Attention to detail Teamwork Judgment and Decision making Integrity and professionalism
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