Medical Patient Liaison & Dental Personal Assistant, Cape Town (CBD) - Cape Town City Centre
iMedrecruit
About the job Medical Patient Liaison & Dental Personal Assistant, Cape Town (CBD) Medical Patient Liaison & Dental Personal Assistant, Cape Town (CBD) Are you an all-round-superstar and have always wanted to work in a bespoke dental practice? Do you have some experience working within in a medical environment? Are you dynamic, organised, tech-savvy? We are looking for a Treatment Coordinator who will be responsible for managing patient treatment plans, providing administrative support, and enhancing the patient experience through effective communication and technological proficiency. This position requires a proactive, professional, and detail-oriented individual who is skilled in basic image editing and proficient in English. The right candidate must have some kind of experience in a medical environment, not necessarily in a dental practice and the position will require someone with a willingness to learn, a quick thinker and someone with a passion for a patient centred environment. The position will initially be based in the Wynberg area and will also cover the Atlantic Seaboard area. Requirements: Engage with patients to explain recommended treatments and answer their questions. Create and present treatment plans to patients in a clear, understandable, and professional manner. Prepare accurate cost estimates. Maintain an organised filing system. Attend to bookings and coordinate appointments for various treatments, ensuring efficient patient flow. Utilize Microsoft imaging to edit patient photographs and treatment documentation as needed. Ensure high-quality visuals for patient education and documentation purposes. Administrative Tasks: Maintain accurate patient records, treatment plans, and financial agreements. Type succinct notes as the dentist dictates whilst attending to patient treatment. Handle patient inquiries, emails, and phone calls professionally and promptly. Anticipate the needs of the dentist and the practice, assisting with various tasks to ensure smooth operations. Ensure excellent communication with patients, addressing their concerns and guiding them through their treatment journey. Requirements: An undergraduate degree or diploma is an advantage. Proven experience in dental administration and treatment coordination is an advantage. Proficiency in image editing software (e.g., Adobe Photoshop or Microsoft imaging). Strong computer skills and technologically sound. Excellent verbal and written communication skills in English. Professional demeanour and exceptional interpersonal skills. Strong organizational and multitasking abilities. Opportunities for professional growth and development. Own transport essential to travel between practices. Working hours: Monday to Friday, 09h00 - 18h00 Appointment: As soon as possible Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.
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