National Assessment Manager - South Africa
CTU Training Solutions has been at the forefront of Private Higher Education in South Africa since 1987, and we are rapidly growing our offerings with our Blended Learning Methodology. We have a National Assessment Manager vacancy at our head office based in Pretoria. As part of the Academic team, you'll make the institution an inclusive, student-centered organisation and create an effective learning environment for all students. Job Summary: The National Assessment Manager: Plans, organize, and coordinates strategic assessment programs, projects, and activities nationally with Faculty members. Develops and establishes operating goals, policies, and procedures for the assessment office, as appropriate; recommends, implements, and administers methods and procedures to enhance operational effectiveness and efficiency. Supports continuous academic program assessment (curricular and co-curricular activities) and improvement of student learning through consultation, mentoring, and hands-on training. Leads the development, organization, analysis, and reporting of student learning outcomes and related activities to support planning activities. Promotes effective internal and external communication of assessment results. Supports the ongoing development and implementation of comprehensive outcomes assessment in programs for all academic and administrative units that support the goals of the Academic strategic plan. Participates in the collection and analysis of various assessment data to support departmental accreditation and program reviews, including dissemination of results and assisting others with understanding and appropriately using them. Interprets assessment findings and prepares an annual assessment report to summarize such findings, with particular emphasis on the quality of the assessment efforts and findings that influence institutional decision-making and policy development. Provides strategic advice and consultation to leadership in the development, implementation, and evaluation of modifications and enhancements to existing assessment operations, systems, and procedures. Coordinates all assessment, moderation activities needed for compliance purposes and for all accreditation on program-level specialized accreditations. Records, stores, manages, and disseminates confidential and sensitive assessment data, as appropriate. Leads and supervises office personnel, including work allocation, training, and problem resolution; provides performance management feedback as appropriate. Recommends and participates in developing CTU’s Assessment and Moderation policies and procedures; may serve on planning and policy-making committees. Selection of assessors and moderators when vacancies arise. Ongoing quality assurance of all assessors’ and moderators’ work. Overall quality assurance of question papers and memoranda of all subjects. Keeping abreast of developments in the education field to keep the Institute informed. Monitoring the Assessment Budget Experience, Qualifications, and Competencies: Qualifications: The minimum qualification requirement is an Honours Degree Education, specialising in Assessments. A Master’s degree in Education is a recommendation. Experience: At least 5 years of experience directly related to the Assessment and Moderation duties and responsibilities in a Higher Education Institution. Experience working with learning management system (LMS) platforms is preferred, including online Assessment Technologies Experience working with Microsoft Dynamics and Microsoft Office 365. Competencies: Competent in assessment, data analysis, and educational outcomes. Excellent interpersonal skills and a demonstrated ability to work with diverse members of the CTU community, including students, faculty, staff, administrators, and external accreditors. Demonstrated effective organizational skills and ability to connect to the institutional strategy while displaying attention to detail. Ability to synthesize and analyze quantitative and qualitative data and prepare and present reports effectively. Knowledge of National postschool education accountability initiatives and trends. Knowledge of national, and specialized postschool accreditation standards, practices, and goals. Knowledge of institutional self-assessments and student outcomes assessment principles, methods and techniques. Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Knowledge and understanding of integrated program assessment planning, development, and administration within a higher education institution. Ability to plan, create, program, and manage statistical computer databases across multiple hardware and operating system platforms/environments. Advanced verbal and written communication skills. Knowledge of Teaching and Learning systems, definitions, and procedures. Technical leadership, supervisory skills, and the ability to motivate staff productivity and performance. Knowledge of budget preparation and fiscal management.
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