Network Engineer - - Cape Town City Centre

Duties will include but not be limited to:

Network Configuration and Optimization:
- Planning, deployment and configuration of a range of layer 2 and 3 network elements like routers, switches, firewalls and VPNs
- Configuring of network devices, such as routers, switches, firewalls, and access points
- Responsible for all physical (network) infrastructure such as Data Cabling, Comms rooms including power to those devices
- Perform in-life management of network elements including hardware and software upgrades, security configuration and patching, and technology refresh
Troubleshooting and Issue Resolution:
- Collaboration with 3rd party and vendor technical support where necessary
- Analyze and identify root causes of network anomalies and implement solutions to minimize downtime
Network Monitoring and Performance Optimization:
- Utilize network monitoring tools to proactively monitor network performance
- Identify and address performance bottlenecks and security incidents in real time to maintain a robust network
Network Security Implementation:
- Implementation of network security measures, including firewall rule management, intrusion detection, and prevention systems
- Assist in enforcing security protocols to safeguard data integrity and confidentiality
- Participate in network security practices, ensuring the integrity and confidentiality of data
Governance, Documentation and Reporting:
- Maintain detailed and organized network documentation
- Create and update network diagrams, record configurations, and develop procedural guidelines to ensure network transparency and consistency
End-User Support:
- Provide technical support to end-users, addressing connectivity issues and ensuring a seamless network experience
- Be a go-to resource for the IT team, helping them make the most of network resources

Requirements:

Matric
Degree or Diploma in IT / Network Engineering
Native level / fluency in English or at least C1 both verbal and written
Minimum 3 5 years network experience in a BPO / call centre with a multivendor environment
Minimum of Cisco CCNA or equivalent certification or experience working on Cisco equipment (advantageous)
Extensive knowledge of implementing and managing Palo Alto firewalls (advantageous)
Working knowledge with Cisco Meraki routers, switches and access points
Detailed knowledge of IPv4 and IPv6, Routing protocols, client and Site-to-Site VPN, MPLS networks, DHCP, DNS, VLAN and VRF
Strong experience with network security principles and approaches to best practice in a PCI-DSS and ISO 27001 environment
Ability to resolve complex problems requiring innovative solutions and out-of-the-box thinking
Ability to operate in a 24/7 environment and willing to work in flexible shift patterns
Drivers license and access to own vehicle

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