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Network Support Engineer - Mdantsane

Duties & Responsibilities Solution Design Planning infrastructure design and implementationsConsulting with clients to specify requirements and design solutionsRecommend improvements to existing solutionsFully understand a VPN configuration, support and design EquipmentImplement Infrastructure under change control processesConfiguration, maintenance & management of installed equipmentPro-actively plan and install upgrades, releases, and device firmware upgrades.Documentation of configurations Support Providing technical support to both internal and external client/remote sitesMonitor all networks / identify problem areasManage and respond to support tickets timeouslyTroubleshooting and resolution of issuesMonitoring performance of networksWorking with IT support personnelProviding network administration and support People Skills Working with Service ProvidersEnsuring that maintenance contracts are in placeLiaison with clients in a professional mannerExcellent Communication skills with clients Security Ensuring that the environment is secure from external threatsSound understanding of firewalls and configurationAnti-virus installations / monitoringThreat detection and analysisUnderstanding of certificates Overview Evaluate industry trends and assist in implementing standards and best practices.Produce relevant reports for internal managementProvide costing into budgets for projects and CAPEXDocumentation to reflect all processes and proceduresDefine network policies and procedures https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDk0NTkyNDkwP3NvdXJjZT1ndW10cmVl&jid176526&xid4094592490 Apply Now
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