Office Administrator - for a sales team - - Pretoria North

JOB TITLE: Office Administrator for a Sales Team

AREA: Kameeldrift, Pretoria

INDUSTRY: Clothing Manufacturers and Corporate Branding

SALARY / CTC : R 15 000 – R 20 000

Report to: Director and Sales Team

Job Overview:

Our Client is seeking a highly organised and detail-oriented Office Administrator to join their dynamic sales team. The Office Administrator will play a crucial role in ensuring the smooth and efficient operation of their sales office. The ideal candidate will be proactive, adaptable, and able to manage multiple tasks simultaneously.

Responsibilities:

Administrative Support:

Provide administrative support to the sales team, including scheduling appointments, managing calendars, and coordinating meetings.
Handle incoming and outgoing correspondence, including emails, phone calls, and faxes.
Prepare and distribute sales reports, presentations, and other documents as needed.
Assist with travel arrangements and accommodations for sales representatives if needed.

Office Management:

Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
Ensure the office is organised and well-maintained at all times, including managing filing systems and keeping common areas tidy.
Oversee office equipment maintenance and repairs, including printers, copiers, and fax machines.

Data Entry and Record Keeping:

Accurately enter sales orders and customer information into databases and CRM systems.
Maintain accurate and up-to-date records of sales transactions, invoices, and payments.
Assist in the preparation of sales contracts and proposals.

Customer Service:

Serve as the first point of contact for customers, responding to inquiries and providing information as needed.
Assist sales representatives in addressing customer concerns and resolving issues in a timely manner.
Maintain positive relationships with customers to ensure satisfaction and retention.

Requirements:

Proven experience as an office administrator, office assistant, or relevant administrative role.
Proficiency in MS Office (MS Excel and MS Word, in particular) and Google Suite.
Excellent organisational and time management skills, with the ability to prioritise tasks.
Strong communication and interpersonal skills.
Attention to detail and accuracy in all work.
Ability to work effectively both independently and as part of a team.
Knowledge of basic accounting principles is preferred.
Matric; additional qualifications in Office Administration or relevant field is a plus.
Proficient in English and Afrikaans

Personality Characteristics:

Proactive: Takes initiative and anticipates needs before they arise.
Detail-oriented: Pays close attention to the accuracy and completeness of all tasks.
Adaptable: Thrives in a fast-paced environment and can adjust priorities as needed.
Collaborative: Works well with others and contributes to a positive team atmosphere.
Reliable: Demonstrates a strong work ethic and commitment to meeting deadlines.

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