REQUIREMENTS - Matric certificateor its equivalent, and diploma certificate.- Preferably, prior experience working in adept with the Word, Excel, Outlook, PowerPoint versions of the Microsoft Office Suite and Sage pastel.- Exceptional interpersonal and communication abilities.- Excellent multitasking and organizing skills.- courteous manner and focus on the needs of the customer.The Administrator, Sales, and Receptionist will oversee handling a range of administrative, sales, and front desk responsibilities to guarantee the office runs smoothly and provides top-notch customer service.Oversee office tasks such as taking phone calls, replying to emails, and addressing mail. Maintain databases, filing systems, records, and a thorough understanding of pastel Sage. Additionally, be able to create monthly statements for debtors and creditors recons. Assist the sales team with administrative duties by preparing quotations, invoices, delivery notes and to ensure all orders and collections in order.Follow up with customers to get their feedback and make sure they are satisfied. Respond to queries and resolve problems for customers in a timely and efficient manner, demonstrating great customer service.Ensure efficient communication and coordination by serving as a liaison between clients and internal departments. To guarantee resolution, respond to consumer complaints and raise concerns as necessary.
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