Office and Client relationship manager - Johannesburg
Office and Client relationship manager
Office and Client relationship manager at a Professional dealership in Johannesburg
Duties:
- Ensure steady flow of new business by using/promoting relationships with insurance companies, brokers and assessors.
- Control front office admin functions, ensure all admin is up to date
- Handle customer service queries
- Control vehicle booking schedule and weekly targets
- Build and maintain relationships with brokers and assessor
- Manage daily planning with workshop
- Assist with general office admin
Requirements:
- Must have minimum 5 years’ experience in the Automotive repair industry / Panelshop
- Must have experience with Customer relations and Office management
- Attention to detail and must be able to prioritise customer service
- Must be positive and able to work under pressure and meet targets
- Must be proficient in Microsoft office, Audatex, TMS
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