Operations Manager - Polokwane
HotelJobs.co.za
Salary: Negotiable - Depending on experience Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel Should be experienced within all different areas of a Hotel Polite, friendly person with a strong personality that can think on their feet Well spoken and well presented individual Strong leader who have been in charge of employees before Must have grade 12 and be computer literate Previous experience on Opera and Micros would be an advantage Formal hospitality degree/diploma preferable Candidate will be required to: Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved. Effective leadership, manage and oversee all departments within the hotel Plan and manage the day to day operations effectively Drive the broader goals of the hotel in relation to all outlets mentioned above To ensure consistent acquisition and maintenance of guests The managing of Human Resources paperwork for the entire hotel Ensure the required policies, procedures and administrative systems and controls are in place Day to day guest interaction to receive feedback and actively implement necessary action Overseeing and assisting in departmental stock takes Adherence to all company practices Leading, training and motivating the team Drive the hotel’s quality plan and implement all required standards To stand in and perform the duties of an Acting General Manager in the absence of the General Manager
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