Operations Manager - South Africa
PABC Security
Roles and Responsibilities: 1. CUSTOMER SERVICE • GUARDING AND OPERATIONS o GUARDING NEEDS o DEPLOYMENT/POSTINGS o REACTION o SUPERVISORS AND SENIORS o EQUIPMENT o HR SUPPORT • CONTROL ROOM o DIRECT AND MONITOR ROUTE PLANNING o MONTIOR POSTINGS IN COORDINATION WITH HR o MANAGE CONTROLLERS o LOGISTICAL SUPPORT • SUPERVISOR o TRAINING o EVALUATION o MOTIVATION o EQUIPMENT o TRANSPORT o SYSTEMS CHECKS – DAILY OB ETC. 2. CLIENT LIAISON • CUSTOMER RELATIONS MANGEMENT o WEEKLY MEETING o MONTHLY COMMS o REPORTS o PROBLEM SOLVING o REACTION o SYSTEMS CHECK REPORTS 3. SALES • LIAISE WITH CLIENT INFORM ABOUT POSSIBLE EQUIPMENT/SERVICES • COMMUNICATE WITH SALES TEAM • FOLLOW UP 4. FINANCES AND ACCOUNTS • IDENTIFY EQUIPMENT NEEDS • PURCHASING • COORDINATE WITH ADMIN/FINANCE RE RECEIPTS ETC 5. HUMAN RESOURCES • ID AND STATE REQUIREMENTS • GUARD QUERIES LIAISE WITH HR • TRAINING FIREARMS, SITE SPECIFIC, SUPERVISOR, TACTICAL • FEEDBACK TO HR RE GUARD/SUP BEHAVIOUR 6. ADMIN • INCIDENT REPORTS • SITE INSTRUCTIONS • MOA’S AND SOP’S, ETC. • INFORM ADMIN DEPT OF NEW PROJECTS FOR BILLING PURPOSES 7. LOGISTICS • RADIOS • FIREARMS • GUARD KIT AND EQUIPMENT MONITORING • IDENTIFY EQUIPMENT NEEDS AND LIAISE • EQUIPMENT MAINTENANCE • VEHICLES Requirements: – Must have min 5 Years Experience in Operations Management – Must be willing to work 12-Hour shifts (Day or Night) The post Operations Manager appeared first on freerecruit.co.za .
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