Operations Manager (Aesthetics) - Cape Town City Centre
OPERATIONS MANAGER - Aesthetics
WEST COAST - Cape Town, Western-Cape (South Africa)
START: ASAP / 01 May 2024
REPORTS TO: Director / Medical Doctor
HOURS & SHIFTS:
- Monday - Friday 08:00 am - 18:00 pm
- Closed on all major public holidays
PACKAGE POTENTIAL & COMPANY BENEFITS:
- R20,000 - R25,000 Basic Salary per month (BOE, BOQ, BOS)
- Treatment Commission earned
- Retail Commission earned
- Mandatory annual leave break during Christmas & New Years
QUALIFICATIONS:
- Incumbent must be a qualified Skin Care & Aesthetics Professional
- a 2-year minimum DIPLOMA in the relevant field (Skin Care, Aesthetics, Aestheticienne, Cosmetology etc.)
- CIDESCO / ITEC / SAAHSP / CIBTAC / City & Guilds
- Dermal Aesthetics qualifications - BONUS
- Business or Marketing qualification - BONUS
EXPERIENCE & SKILLS:
- Patient and Client relations - a friendly and welcoming personality
- Medical Aesthetic environment employment experience
- Comfortable performing aesthetic skin care services (Peels, Needling, Laser etc.)
- At least TWO years in a senior, managerial role in the industry
- Computer savvy and clued up on several systems including Social Media (FB, Instagram, LinkedIn etc.)
SUMMARY OF DUTIES:
- Perform Aesthetic services within your scope of practice
- Manage the overall operations of the clinic (including patients, staff and queries)
- Manage social media content (create or develop where necessary)
- Draft Aesthetic plans in absence of doctor’s assistant
- Assist with Stock control
- Training assistance where operationally required
- Product screening and attend launches or promotions
- Assist with patient prep where required
- Assist Drs with any treatment in absence of assistant where operationally required
- Offer in-house training
- Patient relations & retention
- Handle queries
- Quality assurance
- Front desk duties where operationally required
- Assist with sales or product recommendation
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