Operations Supervisor - Cape Town City Centre
Metrofile Recruitment
Job Advert Summary Metrofile has been an industry leader and specialist in the field of record managment and Storage. As a highly credible and trusted specialist services company with international operations covering. We have a vacancy as an Operations Supervisor in our Cape Town Branch. To ensure effective coordination of operational processes in order to deliver service as contractually agreed with Customers for Metrofile. Minimum Requirements Bachelor’s Degree preferred. At least 5 years’ experience within a Supply Chain Management / Logistics / Warehouse Management environment Demonstrate good written, oral and listening skills. Improve processes, methods and systems. Demonstrated a high level of dependability in all aspects of the job Participates as an active and contributing member of a team. Customer focus Duties and Responsibilities Process Management - Storage Ensures operational throughput as per SLA agreement specific to box storage. Evaluates operational workflows and procedures to improve job processes on an ongoing basis. Ensures fast and effective retrieval of documents for delivery to clients as required. Ensures accurate and timeous location of files and boxes. Ensures optimisation of resources with respect to current workloads. Lock down facility procedures Audits and Queries Analysing of Exception Reports (QC) Process Management - General Reports on operational productivity to the Operations Manager on a daily, weekly and monthly basis. Ensures that areas under supervision comply with the OSH Act and housekeeping guidelines People Management Ensures that staff is trained, skilled and that their expertise is optimally applied. Ensures that Safe Work Practises are adhered too Ensures that staff are trained on the use of Equipment and Driven Machines(Dumbwaiters) Ensures that the working environment contributes to improve staff morale and increase productivity. Cost Management Optimises resources to control and reduce costs. Inspects facility and equipment to determine need and extent of service, equipment required and type and number of operational staff required. Control and Maintains facilities i.e. equipment, safety checks and procedures and policies. Responsible for the planning of the day to day operations. Coordinating with other departments, such as Finance and HR, to ensure effective communication and alignment goals. Support operational objectives, KPI's and challenges. Ensure compliance and service fulfilment by the contractors on-site. Competencies Arranges the rotation of Destruction Containers with Recycler Confirming accuracy of destruction validation sheets before Containers are uplifted
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