Good operational DC outbound experience across online & Stores to effectively lead operations of an outbound team
Hands-on approach for pragmatic day-to-day workflow management and problem resolution
Understanding of outbound processes management flow
Knowledgeable in operational outbound logistics standards, as well as department sustainability targets
Strong communication and coordination skills
Holistic view to at the bigger perspective with a visionary approach
Ability to encourage collaboration, co-creation, and people development by empowering others
Agile mindset with positive attitude to change and meaningful growth
Inclusive and empathetic towards others whilst encouraging diversity
Self-awareness, understanding your impact on others and contribution to the whole group
Key requirements
Lead, manage and organize an outbound department team and monitor productivity
Support outbound department manager in maximizing operational excellence, quality and efficiency by proactive analysis of logistics processes and management of workflows
Responsible for retail store allocation and replenishment and online picking, pick location storage, packing, potential future outbound VAS and shipping to fulfill customer expectations
Secure efficiency and smooth operations in a cost-effective way and according to the clients operational & sustainability standards
Guarantee optimal product availability and picking
Conduct inventory counts
Identify risks and issues in daily DC outbound department team and report to outbound department manager to support resolving identified risks, issues and follow-up