REQUIREMENTS:

Matric and minimum three years admin, data order processing experience
Ability to liaise confidently with clients telephonically in a fast-paced environment
Excellent attention to detail
Ability to build solid client relationships
Computer literate
Hours: 07:30 17:00

DUTIES:

Reporting to the Branch Manager
Assisting customers with orders inbound and outbound
Invoicing of orders and sending for payment
Receiving and actioning orders via email
Processing customer orders and back orders daily
Increasing customer spend by discussing specials and promoting new product lines
Liaising with internal departments with queries on orders
Informing customers if they have ordered out of stock items by offering alternatives
Keeping customers updated if they are waiting for arrival of stock items
Assisting with client enquiries or complaints
Assisting with any additional projects or requirements within the department