Peak PA / Receptionist - Johannesburg
Job Overview: As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods. Key Responsibilities: Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location. Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary. Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages. Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed. Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues. Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested. Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors. Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages. Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently. Qualifications: High school diploma or equivalent. Previous experience as a receptionist or in a customer-facing role is a plus. Excellent verbal and written communication skills. Polite and professional demeanor, with strong interpersonal skills. Ability to handle multiple tasks and work in a fast-paced environment. Proficiency in using standard office equipment, including phone systems and computer software. Attention to detail and a strong sense of responsibility. Reliability and punctuality.
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