PP0946 - Senior Administrator: Umbrella Funds - Alexander Forbes Limited - Sandton

Designation: PP0946 - Senior Administrator: Umbrella Funds Category: Ops & Admin - OF6310 Posted by: Alexander Forbes Posted on: 12 Mar 2024 Closing date: 19 Mar 2024 Location: Sandton Purpose of the Job: To administer a Fund or portfolio of Funds according to the AF best practices and procedures within the time standards as defined in the clients Service Level Standards. The function is a multiskilled function which requires the production of Trustee reports and annual benefit statements. Understanding complexities within Funds and how to interpret the rules of Funds to navigate these queries and ensure accurate administration. Overview: Education Grade 12 (Matric) - Essential Having achieved or studying towards a retirement fund qualification or equivalent qualification – Advantageous Level summary Minimum 3 years’ of retirement fund administration experience within financial services institution - Compulsory Position requires a multi skilled senior administrator Decision making and planning Ability to work under pressure (high stress tolerance) Proactive / take initiative Ability to manage and operate an effective diary system Ability to plan, organize, prioritize, control and manage own portfolio Deadline driven, with the utmost of accuracy (attention to detail) and compliance. Must be able follow and to solve problems or make decisions making reference to Manuals, Company policies and procedures, external/ internal resources, Legislature and general practices within statutory Funds. Problem solving and communication Solve data or system problems Analyse information and select best solution from a range of alternative solutions Verbal and written communication. Able to present in client meetings or training sessions with clients. Leadership Lead, guide & support Training junior staff where necessary Assist in establishing and maintaining accurate procedures and processes Accountability Ability to take ownership and responsibility for the portfolio of funds Key responsibilities Operational and financial success Maintaining expenses in line with Branch standards and limits Maintaining & managing Fund Allocations Eliminating PI Claims Fund administration– role specific Monthly contribution reconciliations for Pension and Provident Funds Maintenance of Member Data Necessary reporting in terms of Section 13(a) Processing of various types of claims (inclusive of bulk transfers where applicable) for Pension and Provident Funds The checking and authorizing of various types of claims Checking of direct/guaranteed housing loans, where applicable, against the schedules received from the loan provider Preparing and checking of monthly reporting for client meetings. The completion of Administration Reports (where applicable) The completion of member Statements (where applicable) Complete recognition of transfer documents and allocation once received (where applicable) To identify any changes on the fund and preparing or the checking of the documents(rates, fees or expenses) Prepare information for the financial year end of your funds (where applicable) To check and act upon all risk reports ( where applicable) Clear Emails and queries on a daily basis From time to time, you may be required to perform other related duties and functions that may be reasonably expected of you given your position and the operational requirements of the Company. Perform peer review of specific tasks allocated by superior. Embracing and implementing TCF Acquired skills and Knowledge - Individual's knowledge is up to date on industry trends/changes as well as AFAS products and service offerings. Measured by Branch tests set by Management and by the AFFS training department TCF - Living the AF values & making positive contributions to the Team/Branch by embracing and implementing TCF. Effectively managing client’s expectations and alleviate risks while embodying the SERVE principal. Client service Timeous & Accurate client and member communication in line with company and branch procedures and controls. Effective and efficient service delivery including internal clients such as ALM Team, Consultants, etc. Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints management procedure. The image of Alexander Forbes Operation & Administration must e maintained and improved by providing prompt, polite and efficient service. Output, success and engagement Team contribution - Assists in times of absenteeism/pressure to ensure work delivery. Managing self - Management of processes and responsibilities. Ability to work independently. Timeous & accurate actioning of adhoc tasks assigned by Management Taking on additional responsibilities & making a positive contribution to the team/Branch by way of internal procedures & processes. Train junior staff where necessary " data-auto-id"3590" data-css"report_field_detail" data-label-for"" data-label-required"False"> Education Grade 12 (Matric) - Essential Having achieved or studying towards a retirement fund qualification or equivalent qualification - Advantageous Level summary Minimum 3 years' of retirement fund administration experience within financial services institution - Compulsory Position requires a multi skilled senior administrator Decision making and planning Ability to work under pressure (high stress tolerance) Proactive / take initiative Ability to manage and operate an effective diary system Ability to plan, organize, prioritize, control and manage own portfolio Deadline driven, with the utmost of accuracy (attention to detail) and compliance. Must be able follow and to solve problems or make decisions making reference to Manuals, Company policies and procedures, external/ internal resources, Legislature and general practices within statutory Funds. Problem solving and communication Solve data or system problems Analyse information and select best solution from a range of alternative solutions Verbal and written communication. Able to present in client meetings or training sessions with clients. Leadership Lead, guide & support Training junior staff where necessary Assist in establishing and maintaining accurate procedures and processes Accountability Ability to take ownership and responsibility for the portfolio of funds Key responsibilities Operational and financial success Maintaining expenses in line with Branch standards and limits Maintaining & managing Fund Allocations Eliminating PI Claims Fund administration- role specific Monthly contribution reconciliations for Pension and Provident Funds Maintenance of Member Data Necessary reporting in terms of Section 13(a) Processing of various types of claims (inclusive of bulk transfers where applicable) for Pension and Provident Funds The checking and authorizing of various types of claims Checking of direct/guaranteed housing loans, where applicable, against the schedules received from the loan provider Preparing and checking of monthly reporting for client meetings. The completion of Administration Reports (where applicable) The completion of member Statements (where applicable) Complete recognition of transfer documents and allocation once received (where applicable) To identify any changes on the fund and preparing or the checking of the documents(rates, fees or expenses) Prepare information for the financial year end of your funds (where applicable) To check and act upon all risk reports ( where applicable) Clear Emails and queries on a daily basis From time to time, you may be required to perform other related duties and functions that may be reasonably expected of you given your position and the operational requirements of the Company. Perform peer review of specific tasks allocated by superior. Embracing and implementing TCF Acquired skills and Knowledge - Individual's knowledge is up to date on industry trends/changes as well as AFAS products and service offerings. Measured by Branch tests set by Management and by the AFFS training department TCF - Living the AF values & making positive contributions to the Team/Branch by embracing and implementing TCF. Effectively managing client's expectations and alleviate risks while embodying the SERVE principal. Client service Timeous & Accurate client and member communication in line with company and branch procedures and controls. Effective and efficient service delivery including internal clients such as ALM Team, Consultants, etc. Quality and accuracy of work delivered both verbally and written, meets both internal and external customer expectations and is complete without errors Compliant in terms of AFFS complaints management procedure. The image of Alexander Forbes Operation & Administration must e maintained and improved by providing prompt, polite and efficient service. Output, success and engagement Team contribution - Assists in times of absenteeism/pressure to ensure work delivery. Managing self - Management of processes and responsibilities. Ability to work independently. Timeous & accurate actioning of adhoc tasks assigned by Management Taking on additional responsibilities & making a positive contribution to the team/Branch by way of internal procedures & processes. Train junior staff where necessary Apply Now

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PP0946 - Senior Administrator: Umbrella Funds - Sandton

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