Jobs in Go!

Education and Experience Matric/Grade 12Latest Veeam certificationMinimum 5 years experience in IT fieldKnowledge regarding IT products is essentialOperating systems and application experienceKey Responsibilities: Working with internal and external customers and partners to architect solutionsEstablishes value and builds trust and goal alignment with resellersProvide first line support on products (Logging of support queries, assistance with licensing queries, installation queries)Telephonic technical support to customers and internal staff on associated complementary productsFollowing-up on all logged queries to the point of closureManaging and utilizing vendor knowledge bases and toolsBuild and maintain relationships with reseller and vendor technical contactsContinuously upgrade skills to allow optimum support abilityMaintain demo equipment and environmentInstallation and configuration of servers, storage, networking, operating systems & applications to the channelAssisting in the development of support material for partnersWorking with Product Managers in managing partner requirementRun product and solution demonstrations to prospective partners and customersMaintain and grow competency with operating systems and applications that are part of the solutions createdIn-depth knowledge of industry technologies and trendsUses knowledge of technology, products, processes, and selling skills to assess and assist partnersAchieve team and individual targets as set by the business https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3Mzc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ&jid1162762&xid1108_47374 Apply Now

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Jobs in Go!