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Product Manager - Kraaifontein

SALT

Salt This client is a household name in the restaurant game in South Africa. They are looking for a vibrant Product Manager who can leverage their experience to deliver great products across the organisation.Responsibilities:Define business requirements and product features to enhance the digital customer experience.Assign features to releases to meet business objectives and customer expectations.Lead using data-centric KPIs, OKRs, and business improvement efforts.Prioritize product features and ensure timely delivery through cross-functional teams.Actively contribute to business and IT teams to achieve product-market fit.Serve as a key integration point with IT development, business process, architecture, and business leadership.Monitor customer satisfaction and KPIs to improve digital experiences continuously.Manage and prioritize the product backlog based on evolving requirements.Oversee all stages of product creation, including design and development.Develop user stories and monitor product progress throughout each stage.Collaborate with the product team and end-users to deliver updates.Participate in Scrum meetings and product sprints.Continuously enhance product engagement through customer development and testing.Ensure exceptional customer service across omnichannel digital products.Improve customer service levels across businesses and services.Provide integrated reporting and feedback.Foster a customer-centric culture, processes, and way of working.Plan, evaluate, and manage the budget for Product monthly and yearly.Qualifications and Experience:Graduate degree in IT, Engineering, Commerce, or Marketing.3 years of experience in product management.Proficiency in Scrum and Agile Software Development Methodology.Working knowledge of product development architecture.Familiarity with analytic tools.Strong prioritization skills.Excellent knowledge of user-centered design principles.Ability to collaborate with matrix-orientated teams.Understanding of design quality standards.Do you think you have what it takes? Apply nowSalt is acting as an Employment Agency in relation to this vacancy. Apply Now
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