Project Specialist: FTTH - Johannesburg
Job Objectives
- To enable Efficient day-to-day management of all designated Telco functions as per standard procedures (SLA procedures).
- To ensure achievement of relevant tasks, dates and objectives
Limit revenue losses within the Telco environment. - Recommend strategies to improve service levels & implementation time frames.
- To ensure High level customer expectations are met within the timeframes set.
- To Ensure a positive and helpful attitude to all stake holders always.
- To Ensure effective communications between Planner and Co-Ordinators always.
- Effective management of situations that fall outside of the teams direct control.
Minimum Requirements
- Grade 12
- 2 Years in a telecommunications / ISP technical environment
- 2 Years of customer service experience
Job Skills
- PC Skills
- Written and Verbal skills
- Knowledge of Telco
- Knowledge of co-ordinating of projects
- Customer service experience
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