Responsibilities

Leading multiple Fast Food restaurants simultaneously
Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives
Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
Good Sales/Marketing and time management
High visibility leadership and coaching
Daily store audits with weekly and monthly feedback to Managers
Regular Restaurant visits
Period and quarterly store audit routine
Attend Operations meetings and communicate with Managers
Assist managers to draw up SMART plans
Following disciplinary procedures and chairing inquiries (presiding officer)
Assist with the opening of new restaurants
Build, align and develop the team according to company goals
Business annual planning (budget for the region)
Ensure that all stores are profitable
Manage the local store marketing done by the Managers
Handle suppliers where necessary
Handle escalated customer complaints
Head Office inspections to ensure store is running operationally
Succession planning, people planning, and benching of staff for senior positions

Requirements:

Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
MUST have +5 years experience as an Area Manager with Fast Food
MUST have managed between 6 and 8 stores at the same time experience with high volume stores is essential
Previous experience in KFC, Nandos, Barcellos, or similar is preferred
Micros/GAAP POS experience
Valid Driver''''''''s license
Own reliable transport
Must be able to travel regularly
SA Citizens Only
Salary is dependent on relevant operational experience, skillset, and experience with high volume stores

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